
1. Do you offer a money back guarantee?
Yes. If for any reason during the first 30 days you are not completely satisfied with any of our services, we will cancel your account and refund your money for that month's service.
2. How do I setup my mail clients such as "Outlook" with my email address?
In the mail section in your control panel, there's a link which will setup your email clients automatically; however if you wish to set them up manually, in the POP3 and SMTP section enter "mail.yourdomain.com" and everything will be all set.
3. How soon will my account be set up and ready for use?
As soon as you receive our welcome message you will have access to your site through your IP address. However Domain Names usually take 24 to 48 hours to propagate.
4. How Long will it take for my domain to register?
After the signup process your domain will be registered and submitted to Internic immediately; however it takes between 24 to 48 hours for it to propagate to the internet.
5. Why don't you Offer Unlimited Bandwidth?
Technically there is no such thing as unlimited bandwidth. Band is expensive and Hosting Companies can not offer it as unlimited. If you see any hosts with Unlimited bandwidth read there Terms and Conditions for the limitations. basically "Unlimited Bandwidth" is just a eye catching phrase.
6. Do I have access to update my site 24 hours a day?
Yes. your account is active 24/7.
7. Does VrHostings offer 24 hour technical Support ?
Yes, Our Technical Staff are in site 24 hours a day, 7 days a week, 365 days a year trying to solve your issues. Currently our Help Desk with a 2 hour response guarantee covers a support and our Live Chat Support. Telephone Support is in process and will be added shortly..
8. Does VrHostings also Design Web-Pages ?
Yes, are design team are ready to assist you when ever you need help. simply contact them through design@vrhostings.com
9. How do I login to my control panel ?
when signing up for an account, complete logging instructions depending on your account will be sent to you.
10. I forgot my passwords and now I can't get in.
Simply contact our Technical Support Staff and they will send you your login information.
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